CUSTOMER COMMENTS
We
are very proud of our products and our customer service. Thank you to
everyone who has purchased toys from us and has helped our company grow.
We appreciate you!
Below
is a sampling of the kind and flattering comments we've received recently:
"I
just wanted to say that my experience with Gummy Lump has been absolutely
spectacular. Your selection is wonderful and your prices are reasonable,
but most importantly your customer service is stellar. Besides promptly
and courteously answering your phone and emails (which unfortunately
can be a rarity in online shopping), your order fulfillment is fast
and accurate. I will be shopping with you again, and will be recommending
you to my friends and family."
-- Pamela S in NH
"Thank
you so very much for your professionalism and general concern for your
customers. I greatly appreciate your kindness and quick response to
my needs and concerns as an unhappy customer. You have made a life long
customer out of me and I will surely pass on your "Gummy Lump"
good name to others for whenever they should need quality products and
fantastic customer service. Again, I thank you for your great efforts
and fabulous customer service."
--M.T. in MA
"Hope
all of you have a wonderful holiday season. Love your service, you all
are the BEST!!!!"
Diane W in NJ
"Thank
you so much for all your help! Your service has truly been impeccable,
and I will share your store with many others! Really - I think your
service is way above top notch! Merry Christmas!"
Justine N in KS
"I
just received my order..exactly what I wanted....thank you so much for
your quick attention and assistance in getting it to me on time. I will
definitely recommend your site to others..and plan on shopping with
you again soon!
--Felicia S in PA
"Woo-Hoo!!
I am so happy. Thank you so much. I will be a very loyal customer! thank
you thank you thank you!!"
Wendy W in NH
"We
LOVE your stuff - we have all the play food that comes in your wooden
boxes. We have 4 boys ages 5 and under and are looking for more unique
things!!!!"
--Michelle D in Wisconsin
"Thanks
so much, you guys have the coolest toys."
--Janet K in California
"Your
website is wonderful!"
--Susan H in Montana
"We've
received three puzzles as gifts and love each one!!!"
--K Martin in Wisconsin
"These
are excellent toys."
--Gail B in NY
"Today
I had my first introduction to Gummy Lump and I think it is possible
you have the best customer service in the world! I had emailed a quick
question, and had a response from Linda Rocco within 2 minutes? I then
called her with a follow up question and received such immediate help
and connection to resources for the product I was looking for... All
of this plus a 10% coupon for my order. Thanks! I wanted you to know
what a good representative of your company Linda Rocco is, and that
you now have a new customer who has 6 grandchildren and who is singing
the praises of your web site, and your quality products."
--Nancy S.
"Oh,
my goodness! Talk about no hassle returns!! Thanks you so much! I would
also like to tell you, my 2 yr. old son is autistic, and your toys are
just perfect for him! You can expect future orders from me, ALSO...I've
given your catalog to one of my son's teachers to pass around to the
other teachers and order from. They are really excited about your toys
and incorporating them into their teaching programs with other autistic
kids! Thanks again!"
--Name Withheld
"Your
website is great! I can't wait to get our new order. We ordered the
"Melissa and Doug" Fold and Go Dollhouse for Christmas and
we all love it! Than you for stocking such high quality toys!"
--Susan T
"Thank
you SOOOO MUCH for your help!!! I will definitely be back to shop again
due to the great customer service! Thanks again and have a wonderful
holiday!!!"
--Christine B, Pennsylvania
"I
just ordered! Your people were a pleasure and I'm glad I discovered
your store."
--Stephanie T, New York
"I
just wanted to tell you that I've been so pleased with the service and
prices at Gummy Lump. My shopping experience with Gummy Lump has been
a pleasure. Thank you."
--Natalia S