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You
can return any product purchased from Gummy Lump Wooden Toys within 30
days of the Delivery Date as long as:
The
returned product(s) are "Like New, Unopened" in
original packaging
The
returned product(s) arrive Postage Paid
You
have an RA#. This is a return Authorization. If there is something
you'd like to return please Call 1-800-807-8821
for a Return Authorization (RA#).
*We
will accept RETURNS:
Only
after a Return Authorization has been obtained.
No
restocking fee will be applied if returned within 30 days from Delivery
Date.
Returns
are not accepted after 30 days.
If
you return Items which received Free Shipping originally, and the original
order total now falls below the free shipping amount, a return restocking
or handling charge will be added equal to the shipping expense we incurred
in sending the original shipment.
Returns
should be mailed to:
Gummy
Lump Wooden Toys
22 Scouting Blvd
Building B Unit 12C
Medford, NY 11763
Be
sure to include a copy of your invoice.
Once
your Return is received you will be credited for the amount of the qualified
return. If your payment was made by check, money order or gift certificate,
you will receive a Refund Check within 14 days.
For
additional questions or concerns about a Return please send an email to
gummylump@aol.com
or call 1-800-807-8821.
If
You Receive Something that arrived DAMAGED:
Send
an email to gummylump@aol.com
or call 1-800-807-8821. We will replace it for you as long as you notify
us upon receipt of the product or within 7 days of receipt of the product.
If
You Need a Replacement Part or Puzzle Piece:
Send
an email to gummylump@aol.com
or call 1-800-807-8821. Melissa & Doug (Lights Camera Interaction)
offers a Lifetime Guarantee on their products and puzzle pieces. Please
allow up to 14 days for receipt of your replacement piece or part. You
may also contact them directly at 1-800-284-3948.
For
information on our Lifetime
Guarantee
click here.
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