We
get many questions concerning safety. We know that you are concerned
about toy safety... and so are we! All of the toys we sell meet or exceed
toy safety standards
for the United States and Europe.
Safety
FAQ:
Q:
Is
the paint used on the toys you sell nontoxic?
A:
Yes!
All paints, coloring, and finishes are nontoxic and safe for children.
Q:
A
toy on your site is recommended for Ages 3 years and up. My child is
only 2 but very advanced. Is it ok for my child to play with this toy?
A:
Age
recommendations on toys are based on a number of factors. One very important
factor is whether or not the toy poses a choking hazard. Any toy labeled
for Ages 3 years and up MAY pose a choking hazard. Therefore, we suggest
that any toy labeled 3 years and up should only be used by a child of
that age and with proper adult supervision. Small parts may cause a
choking hazard.
Q:
A
toy on your site is recommended for Ages 2 years and up. My child is
only 18 months but very advanced. Is it OK for my child to play with
this toy?
A:
Yes.
A toy that is labeled for use for a child YOUNGER than 3 years has been
evaluated and deemed not to be a choking hazard. Therefore, it is safe
for a younger child to play with it. The only thing to consider is the
developmental appropriateness for the child.
Q:
What
should I do if a toy breaks?
A:
If
any toy breaks the first thing to do is to take the toy
away from your child right away. Please call us at 1-800-807-8821. We
will replace any product that we are able to replace and if we are no
longer selling the product we will make an equivalent substitution for
you. You have a lifetime guarantee on all toys that we sell (except
special orders). The lifetime guarantee includes missing puzzles pieces
as well. Please take advantage of this service. You just have to call.
Q:
A
toy arrived broken but I think I can repair it. Is that OK?
A:
NO!
Call us immediately: 1-800-807-8821. You have purchased a new product
and we want you to receive it in 100% perfect condition. A broken toy
may be very unsafe even if you think it's not. Call us right away if
there is any problem at all with a toy you have purchased from us. Don't
take a chance!
Read
about current safety standards for toys
QUALITY:
All of
our wooden toys and building blocks are built to withstand generations
of active play. We have so much confidence in our products that we offer
you a lifetime
guarantee!! Does not apply to special order products.
